Frequently Asked Questions
What is the typical processing and shipping time for orders?
We typically process orders within 1-3 business days. Shipping times vary depending on your location but generally take 5-7 business days within the U.S. You’ll receive a tracking number as soon as your order ships.
What is your return and exchange policy?
We want you to love your purchase! If you're not completely satisfied, you can return or exchange items within 30 days of delivery. Please ensure items are in their original condition. Customized or personalized items may not be eligible for return.
Do you offer gift cards?
Yes, we offer gift cards at Franklin & Myrtle! 🎁 Gift cards are the perfect way to share the cozy charm of our home decor with your loved ones.
Are your products available for international shipping?
Yes, we offer international shipping to select countries. Shipping costs and delivery times will vary based on your location. Please check our shipping policy or contact us directly for more information about international orders.