Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Frequently asked questions

How do I care for my candles?

Trim both wicks to ¼ inch before each burn, keep your candle away from drafts, and burn for no more than 4 hours at a time. Stop burning when ½ inch of wax remains.

For more tips, visit our Candle Care + Safety page.
How long will my candle burn?

Our Studio · 8 oz candles offer up to 55 hours of burn time, and our Signature · 11 oz candles offer up to 75 hours. Actual burn time varies with candle care and burning conditions. Trim both wicks before each use and burn for no more than 4 hours at a time.
What if my candle arrives damaged?

Please email hello@franklinandmyrtle.com as soon as possible with your order number and clear photos of the damaged candle and its packaging. Keep the box and packing materials in case they’re needed for a shipping damage claim. We’ll review the issue and help make it right. Do not light a candle if its glass vessel is cracked or damaged.
When will my order ship?

We will work quickly to ship your order as soon as possible, generally within 1 business day. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?

Our candles are hand-poured by us in the USA, one batch at a time. Beyond candles, we bring together handmade and carefully chosen goods from the U.S. and around the world. We’re drawn to pieces with quality and character, things that feel considered, rather than made by the thousands.
Where do you ship, and how much does it cost?

U.S. only, rates calculated at checkout, and free shipping on orders of $100+
What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right. Sale items and gift cards are final sale and cannot be returned. Find our Return Policy link here.